Creating mutual understanding through Stakeholder Engagement
Indonesia is a G20 member country of 270 million people and is the world’s largest archipelago comprising 17,000 islands. From the westernmost point to the other end stretches 5,100 km. It is at the crossroads of many civilizations, cultures and economic interests. Its economy is growing rapidly fuelled by domestic consumption.
We know the country well and have conducted projects all over the archipelago. To be able to do so we need to communicate across cultures, also internationally, as many of our clients are international companies and organizations. We are leading in Public Affairs and Strategic Communications.
We help clients gain support from their stakeholders to build and maintain their good reputation, which is instrumental for the achievement of their overall business goals
Verlyana "Veve" Hitipeuw
Managing Partner, Kreab Indonesia
We are experts in communications
Every challenge requires a different approach. To help clients leverage the dynamic changes in Indonesia today, our team offers a diverse range of experience and knowledge across many industries through political risk analysis, stakeholder mapping and engagement, government affairs, policy advocacy and advisory to name a few. Kiroyan Partners prepares its clients to deal with and navigate within the dynamics of society created by the interaction of social, political, economic, or cultural factors that affect business operations and strategy.
When a crisis hits, we ensure that our clients are well equipped to execute the right response in a swift manner to safeguard their reputation. Our consultants are ready to assist our clients on the ground, starting from information and intelligence gathering for a fact-based crisis communication response, to development of crisis communication plan. In addition, we also offer our clients with crisis communication training and simulations, crisis communication guidebook development to post-crisis recovery support.
Every organization has a unique relationship with its stakeholders and we provide our corporate communications services with that mindset. We take the time to understand our clients’ stakeholders, their relationships, interests, concerns, perceptions and communication needs as a basis of our strategies, audits and recommendations. We believe that the corporate communications function should help companies not only to build and maintain reputation, but also to achieve its strategic objectives.
We help clients to not only identify, but also strategize their relations with the communities in which they operate to protect their social license. Building community relationships is crucial for a company, but it is often neglected. Our stakeholder approach to communications has proved time and again that, with the right commitment, it nurtures mutual understanding with stakeholders.
Corporate Social Responsibility (CSR) and sustainability have become a central issue for businesses in the 21st century with rising expectations from stakeholders and society. For us, good CSR must be founded on open-minded and balanced communications with stakeholders. Social responsibility is a wide-ranging set of business-society issues that goes beyond just charity and community development. It is ultimately about how businesses can mitigate impacts, come up with innovative solutions and significantly contribute to a more sustainable future through CSR strategy development, CSR communications, CSR impact evaluation and reputation audit.
Our issues management services are designed to help companies maintain a solid reputation in the marketplace and prevent unpleasant surprises. We assist our clients to continuously follow, anticipate, and promptly respond to emerging issues, industry developments, policy trends and stakeholder dynamics that may impact their business activities and corporate reputation in Indonesia. Our expert team works closely with clients to help them understand the intricacies of different business landscapes and address issues of public interest.
Successful businesses have one thing in common: a good reputation. Our media relations support aims to assist our clients in cultivating positive relationships with journalists and influencers in the digital age. In a context of a landscape shift from the old to the new, our innovative approaches help clients clearly communicate their values using a mix of conventional and digital channels to foster favourable positions in the public’s eye.