Privacy Policy

For purposes of this Privacy Policy, our website includes by definition, any web pages, interactive features, applications, widgets, blogs, social networks, social network “tabs,” or other online or wireless offerings that post a link to this Privacy Policy, whether accessed via computer, mobile device or other technology, manner or means.

Your use of this website or submission of information constitutes acceptance of this Privacy Policy and any other policies, agreements, terms and conditions contained on the website. If you do not agree to all terms and conditions, discontinue use of this website. If you have additional questions about this Privacy Policy, please contact us using the information in the “Contact Us” page here:
https://kreab.com/santa-cruz-de-la-sierra/en/contact-us/

What information do we collect?

We collect information from you when you submit an inquiry our website, as well as other third-party sites dedicated or controlled by us, e.g., pages on Facebook, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in another site feature.

When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously.

Like many websites, we use “cookies” to enhance your experience and gather information about visitors and visits to our websites. Please refer to the “Do we use ‘cookies’?” section below for information about cookies and how we use them.

How do we use your information?

We may use the information we collect from you in the following ways:

• To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
• To allow us to better service you in responding to your service requests.
• To process your transactions.
• To administer a contest, promotion, survey or other site feature.

If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, please refer to the “How can you opt-out, remove or modify information you have provided to us?” section below. If you have not opted-in to receive e-mail newsletters, you will not receive these e-mails.

Why we need your data

We collect information about you to fulfill your request, e.g. if you fill out a contact form we use this information to contact you directly and email you about other products, services, and information we think may be of interest to you. We may use your contact information to advertise our service to you on third-party websites such as Facebook and Twitter, if you agree to opt-in. We may also contact you directly to follow up on the service and user experience we provide. We use your information collected from the website to personalize your repeat visits to our website. If you agree, we shall pass on your personal information to third parties so that they may offer you their products and services.

We will take cautionary measure to ensure we do not collect any personal data from you we do not need in order to provide and oversee the above services to you.

How long we retain your data

Your information we use for marketing purposes will be kept with us until you notify us that you no longer wish to receive this information. We do not expire data gathered from Google Analytics, since all user tracking is anonymous.

Analytics

All data gather via Google Analytics and Google Tag Manager is anonymous meaning that your IP address is changed so no one can identify you. This protects your identity.

To provide website visitors the ability to prevent their data from being used by Google Analytics, we have developed the Google Analytics opt-out browser add-on for the Google Analytics JavaScript (ga.js, analytics.js, dc.js).

If you want to opt-out, download and install the add-on for your web browser. The Google Analytics opt-out add-on is designed to be compatible with Chrome, Internet Explorer 11, Safari, Firefox and Opera. In order to function, the opt-out add-on must be able to load and execute properly on your browser. For Internet Explorer, 3rd-party cookies must be enabled.

Remarketing

We have enabled data collection for Display and Search Remarketing in Google Analytics. This includes data from Google’s signed-in users who have chosen to enable Google to associate their web and app browsing history with their Google account, and to use such information from their Google account to personalize ads. Google Analytics temporarily joins these identifiers to your Google Analytics data in order to support your audiences.

Advertising Reporting Features

Enables Advertising Reporting features like Audience Demographics and Interests Reporting, Campaign Manager reporting, Display & Video 360 reporting, and Google Display Network Impression Reporting that help you better understand your users.

How do we protect visitor information?

We take commercially reasonable steps to protect information provided to us. We review from time to time our security procedures and mechanisms to ensure that such protections are in place. Information submitted via the Internet, including through a web page, e-mail, or mobile communications, is subject to interception or incorrect routing, and the Internet is not a fully secure communications channel. Therefore, while we strive to use commercially reasonable means to protect your information, we cannot and do not ensure or warrant the security of any information you transmit to us, and you do so at your own risk. In addition, this Privacy Policy does not protect you when you send business information, ideas, concepts, inventions or other proprietary type of information through our website.

Do we use “cookies”?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. Cookies are also used to help us understand your preferences based on site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We may contract with, or utilize, third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. If you turn cookies off, you may not have access to features that may make your site experience more efficient, and some services may not function properly.

We collect user session ID and user language selected on site. The website 1st party cookies does not collect personal information.

Do we disclose the information we collect to outside parties?

We may collect and use information so that we may process requests, enhance our services, track trends and statistics, and use it for marketing and promotional purposes. We may combine information about you that we collect through the website, in our physical locations and from third party sources. If you do submit information to us, we may share such information with third party marketing partners in addition to using the information for the purposes for which it was submitted.

For the purpose of operating our business, we may transfer information to our service providers who use that information to assist us with conducting our business. The information that you submit may be provided to those vendors on a confidential basis so that those vendors can provide services on our behalf.

We also reserve the right to share personal information you provide with legal authorities if it is, in our sole opinion, necessary to investigate, prevent, or otherwise take action regarding suspected fraud, situations involving threats or potential harm, or if otherwise required by law (such as by a subpoena, court order, or other legal means). In the event that we reasonably believe that you have violated any of the terms or policies governing your use of the website, we reserve the right to use any information we have collected about you in connection with any efforts we make or made by any of our agents on our behalf.

We may transfer personally identifiable information to an affiliate or third party as part of a transfer of business assets. Such a transfer would be within the scope of this Policy so long as the affiliate or third party agrees to continue to maintain use and storage of personally identifiable information in accordance with this Policy.

How can you opt-out, remove or modify information you have provided to us?

We want to communicate with you only if you want to hear from us. If you prefer not to receive information from us, follow the instructions below. However, we may send you service-related announcements, announcements about changes in policies, and transactional e-mail such as confirmations and receipts, from time to time through the general operation of the site or by e-mail. If you do not want to receive any e-mail from us in the future, click the “unsubscribe” reference in any e-mail we send you.

You may contact us by mail, telephone, or e-mail, as follows:

E-mail: bolivia@kreab.com

Address: Bernardo Cadario 3060. Ed. Sobode 102. Santa Cruz de la Sierra, Bolivia.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

Third party links

In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).

Changes to our policy

Because our business will continue to evolve, from time to time our policies will be reviewed and may be revised. We reserve the right to change this Privacy Policy at any time and notify you by posting an updated version of the Privacy Policy. We recommend that you review this Privacy Policy from time to time during visits to the website and note any changes before your continued use of the website. Your continued use of the website after we post any revisions to this Privacy Policy constitutes your acceptance of the revised terms and conditions.

Questions and feedback

We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue to our email bolivia@kreab.com